站區(qū)動態(tài)
東花園收費站多措并舉做好ETC辦理工作
作者：段然
來源：東花園站
發(fā)布時間：2025-03-10
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<span style="font-size:16px;font-family:Arial;line-height:2;">為進一步提高</span><span style="font-size:16px;font-family:Arial;line-height:2;">ETC</span><span style="font-size:16px;font-family:Arial;line-height:2;">推行能力，</span><span style="font-size:16px;font-family:Arial;line-height:2;">東花園</span><span style="font-size:16px;font-family:Arial;line-height:2;">收費站</span><span style="font-size:16px;font-family:Arial;line-height:2;">多措并舉</span><span style="font-size:16px;font-family:Arial;line-height:2;">，全力投入到</span><span style="font-size:16px;font-family:Arial;line-height:2;">ETC</span><span style="font-size:16px;font-family:Arial;line-height:2;">辦理推廣工作中。</span><br />
<span style="font-size:16px;font-family:Arial;line-height:2;"> </span><span style="font-size:16px;font-family:Arial;line-height:2;">一是精心部署，打造專業(yè)服務團隊。為確保</span><span style="font-size:16px;font-family:Arial;line-height:2;">ETC</span><span style="font-size:16px;font-family:Arial;line-height:2;">辦理工作順利開展，</span><span style="font-size:16px;font-family:Arial;line-height:2;">東花園</span><span style="font-size:16px;font-family:Arial;line-height:2;">收費站通過線上線下相結(jié)合的方式，組織工作人員開展</span><span style="font-size:16px;font-family:Arial;line-height:2;">ETC</span><span style="font-size:16px;font-family:Arial;line-height:2;">辦理業(yè)務培訓。培訓內(nèi)容涵蓋辦理流程的每一個細節(jié)以及特殊情況的處理技巧，確保員工能熟練掌握，為司乘提供準確、高效的服務。</span><span style="font-size:16px;font-family:Arial;line-height:2;"> </span><span style="font-size:16px;font-family:Arial;line-height:2;">二是營造濃厚推廣氛圍。為了讓更多司乘了解</span><span style="font-size:16px;font-family:Arial;line-height:2;">ETC</span><span style="font-size:16px;font-family:Arial;line-height:2;">辦理服務，</span><span style="font-size:16px;font-family:Arial;line-height:2;">東花園</span><span style="font-size:16px;font-family:Arial;line-height:2;">在收費站出入口的醒目位置掛宣傳條幅；充分利用職工朋友圈，推送</span><span style="font-size:16px;font-family:Arial;line-height:2;">ETC</span><span style="font-size:16px;font-family:Arial;line-height:2;">相關信息，擴大宣傳覆蓋面；在站口設立專門的咨詢、辦理服務臺，安排工作人員現(xiàn)場解答司乘疑問，引導司乘辦理</span><span style="font-size:16px;font-family:Arial;line-height:2;">ETC</span><span style="font-size:16px;font-family:Arial;line-height:2;">。</span><span style="font-size:16px;font-family:Arial;line-height:2;"> </span><span style="font-size:16px;font-family:Arial;line-height:2;">三是主動</span><span style="font-size:16px;font-family:Arial;line-height:2;">服務</span><span style="font-size:16px;font-family:Arial;line-height:2;">。</span><span style="font-size:16px;font-family:Arial;line-height:2;">東花園</span><span style="font-size:16px;font-family:Arial;line-height:2;">收費主動出擊，工作人員攜帶辦理設備和宣傳資料，深入</span><span style="font-size:16px;font-family:Arial;line-height:2;">周邊村莊、小區(qū)等</span><span style="font-size:16px;font-family:Arial;line-height:2;">，</span><span style="font-size:16px;font-family:Arial;line-height:2;">24</span><span style="font-size:16px;font-family:Arial;line-height:2;">小時</span><span style="font-size:16px;font-family:Arial;line-height:2;">為司乘提供上門服務。</span><br />
<span style="font-size:16px;font-family:Arial;line-height:2;"> </span><span style="font-size:16px;font-family:Arial;line-height:2;"> </span><span style="font-size:16px;font-family:Arial;line-height:2;">下一步，東花園收費站將積極下沉渠道，積極擴大宣傳范圍，全力挖掘潛在客戶。</span>
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